Tags: Energy Live Chat

4 FAQs about So energy live chat

Who is so energy?

Today, with 320,000 customers* and backing from a multi-billion-pound energy giant, SO Energy is the 10th largest energy supplier in the UK, holding 1.1% of the UK domestic electricity market and 1.2% of the UK domestic gas market (as of Q3 2023). Looking ahead, SO Energy is geared up for further expansion.

How do I contact so energy?

Our friendly advisers are online 9am - 5pm, Monday to Friday. Outside these hours our chatbot assistant offers help round the clock. Chat now If you can't find an answer in our Help Centre or via chat, the next best way to reach us is by emailing [email protected]. We'll get back to you between 9am - 5pm, Monday to Friday.

Does so energy have a mobile phone app?

Easy to submit meter readings are at the core of satisfactory energy service online. Unlike some other providers, So Energy seems to know what it's doing with its web presence; adding value to its energy supply service. Unlike other renewable providers, such as Pure Planet and many others, So Energy doesn't currently have a mobile phone app.

Who owns so energy?

Today, SO Energy is ultimately owned by multi-billion pound Irish energy giant, ESB (aka Electricity Supply Board), the company that dominates the Irish energy markets with a 40% share of the electricity supply market and a 24% share of the gas supply market.

View/Download So energy live chat [PDF]

PDF version includes complete article with source references. Suitable for printing and offline reading.